Terms and Conditions

 

Fabric Lengths

All our fabric material is 100% cotton and is ideal for patchwork and quilting, but it can also be used for crafts, home ware, and dressmaking.  Please note that our minimum order is a quarter of a metre, however if more than 1 quarter is selected this will be cut as one continuous length.  If you have any questions, please call us on 0800 6444 896.

Placing an Order

Juberry does their best to keep the website up to date with currently available products.   In the event that an item is out of stock, Juberry will advise the customer if another one can be made or offer an alternative material. 

VAT

All prices include VAT. 

Payment

Payment must be received prior to despatch.

This site uses Paypal and WorldPay for safe and secure transactions.  This means that Juberry does not have access to your card details.  

Any items collected in person or at an event must be paid in cash or by prior arrangement.

Postage

We post worldwide and offer 1st and 2nd class options for the UK.  In addition we offer a 'Click and Collect' service for people who want to reserve and collect from our Studio in Beedon, Newbury.

The cost is calculated at checkout based on the weight of the order which we think gives a much fairer way of getting accurate postage - as a guide a fat quarter weighs approximately 47 grams and a metre 190.

Postage rates are calculated at checkout.

Great care is taken to ensure the order arrives in perfect condition.

Returns Policy

All products are individually quality checked prior to despatch.  However should you find a fault with your item please contact us within 7 days and we will arrange for a replacement to be sent to you.  Unfortunately we cannot accept fabric once it has been cut.

Returns of non-faulty items are permitted within 7 days, but all postage costs must be covered by the customer.

No returns or replacements are offered for products which have already been used.

Privacy

Our customers’ privacy is important to Juberry and we will not pass on your details to third parties.  The information provided will only be used by Juberry Fabrics to process your order.

Cookies

This website sets performance cookies. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

The website also sets functionality cookies. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Copyright

The designs and photos are the copyright of Juberry Fabrics and Julie Betts and may not be used or copied without our express permission.

Workshops

The fee must be paid when a place is booked.  Unfortunately we are unable to offer a refund if a place is cancelled unless we can resell it.

Please only place an order if you agree to these terms.